RoutineIQ
Frequently Asked Questions
Everything you need to know about RoutineIQ. Can't find it here? Contact support@routineiq.com
[ 01 ]
HOW IT WORKS
How does RoutineIQ analyze my routine?
Our platform uses a specialized computer vision engine trained on cheerleading and dance rubrics. It processes video data to detect synchronization, stunt mechanics, and execution precision with millimetric accuracy.
Why do the scores seem low?
RoutineIQ is an objective tool. It identifies minor synchronization breaks and technical falters that human judges might miss in the heat of a live event, leading to a more conservative and precise score reflect reality.
How accurate are the projected scores?
Our projections are built to be a bit on the harsh side as we see what humans cant possibly see so the accuracy would depend on how super human the judge is ;)
What is the United Scoring System (USS)?
The USS is the industry-standard rubric used to evaluate scoring difficulty and execution for competitive cheer. RoutineIQ uses this as its primary logic core.
[ 02 ]
VIDEO & UPLOAD
What video format does RoutineIQ accept?
We support all modern video containers including MP4, MOV, and AVI. For best results, we recommend uploading in 1080p resolution at 30 or 60 frames per second.
Can I use a Google Drive link instead of uploading?
Yes. You can paste public links from Google Drive, Dropbox, or YouTube. Our system will remotely fetch the footage for processing without needing a local file upload.
How long does analysis take?
Most standard routines are analyzed in under 3 minutes. Heavy data files with multiple athletes or high complexity might take up to 5 minutes to generate a full heat map report.
Is there a video size limit?
The direct upload limit is 500MB per file. If your file exceeds this, we recommend cloud link submission or compressing the video to standard 1080p.
[ 03 ]
YOUR DATA & PRIVACY
Do you sell our videos or data?
Absolutely not. Your footage and technical data are private. We never sell, share, or use your routines for public advertising without explicit written consent.
What happens to my video after analysis?
Videos are stored on secure encrypted servers so you can review them in your history dashboard. You can manually delete any video at any time for immediate server removal.
Who owns the data and analysis results?
You do. You own your routine, your performance, and the resulting score data. We simply provide the computational tool used to generate the report.
Can RoutineIQ identify individual athletes in a video?
No. Our engine focuses on skeletal tracking for technical performance only. We do not use facial recognition or any biometric software to identify specific individuals.
[ 04 ]
PLANS & BILLING
Is there a free trial?
Yes! Every new user receives one 'Lite' Routine Analysis for free to test the dashboard, heat maps, and scoring accuracy before subscribing.
Do video analysis limits reset monthly?
Yes. Your allocated analysis credits reset at the start of each billing cycle corresponding to your subscription date.
Can I upgrade or downgrade my plan?
Absolutely. You can change your tier at any time from your Billing Settings. Upgrades apply immediately, while downgrades take effect at the end of the current cycle.
Can I cancel my subscription?
Yes. We offer a flexible monthly subscription with no long-term contracts. You can cancel at any time via your account portal.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and Amex, as well as digital wallets like Apple Pay and Google Pay.
[ 05 ]
TEAMS & FEATURES
How many teams can I manage?
Our Standard plan starts at 1 team. Pro and Elite plans offer management for up to 10 teams and unlimited routines respectively.
What is the Head-to-Head feature?
Head-to-Head allows you to synchronize two routine recordings side-by-side to visually identify specific point-gaps and timing improvements between runs.
What is the Progress Tracker?
This feature maps your score progression over the entire season. You can visualize technical trends and ensure your team is peaking exactly for competition day.